How do I change my event details?
If you need to make changes to your event details, the easiest way is to discuss them directly with your DJ. Most adjustments can be managed together, such as timing, setup or music preferences.
If your DJ is unable to accommodate the changes, you can request a new DJ instead. When doing so, update your event description to reflect the new details so we can curate a better match for your revised plans.
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What happens if my DJ cancels?
If your DJ can no longer make it, our curation team will step in right away to help. We’ll begin searching for a suitable replacement within 24 hours, keeping your event details and preferences in mind. If we’re unable to secure a replacement in ...
What if I have to cancel?
You can cancel your booking at any time through your booking page. Select "cancel" and confirm your choice. Once confirmed, your booking will close and any eligible refund will be processed automatically. Since curation work begins as soon as your ...
How can I request a different DJ?
If something isn’t quite right, it’s best to start by speaking directly with your DJ. Most adjustments can be handled easily through a quick chat. If you still prefer to work with someone new, go to your booking page and select "Find New DJ". You’ll ...
I can’t log in, what should I do?
If you’re unable to log in, select "Forgot Password" on the login page and follow the prompts to reset your details. If the reset doesn’t work or you don’t receive the email, please submit a ticket and we’ll help restore your access.
What if I have to cancel?
If you need to cancel a booking, it’s best to reach out to your client directly first. A short conversation can often resolve the issue or help find an alternative arrangement. If you still need to cancel, make sure to do so through the platform to ...